Frequently Asked Questions
What are the minimum order quantities?
The minimum quantity for full custom and semi custom garments is 5 of any style.
What is Full Custom Gear?
A full custom design is exactly that. We can create a design for you using unlimited colours to any brief you can imagine. This is a fantastic option for corporate and teams.
What is Semi Custom Gear?
You can select from one of our 12 designs and change the colours and logo placement to suit what you need. This is a great way to kit out in your corporate or team colours.
What options can I have?
We have many options to select from so you can create your perfect garment. From zip length to pockets, reflective accents and top stitching, team member names to upgrades in chamois. Just let us know and we can organise these features for you.
How long does it take to get my gear?
4 to 6 weeks from the day of your confirmed order and deposit placement.
How do I select my size?
You can refer to our size chart or we can send you samples to try on to get the perfect fit.
How much will it cost?
Depending on how many garments you order we offer discounts on quantity numbers.
5 to 9, 10 to 24, 25 to 49, 50 to 99 and 100 plus. We can cater for all group sizes.
Contact us for a quote.
How do I turn my idea into my design?
Our in-house design team will work closely with you to take your idea and transform it in to a quality garment worth showing off. From as little as suppling your logo and colours to a full brief, we can bring your idea to life.
What file format do I need to supply my logo in?
Our design team needs your logo as vector artwork in either a .eps, .pdf or .ai format. Vector art is usually created from a program like Adobe Illustrator. This is the file your graphic designer or printer would use for your business cards or letter heads. Supplying this file type ensures the greatest accuracy and print quality for your garments.
If you are unable to obtain a print quality logo, please discuss your needs with out design team.
How do I tell you what colours I want?
The best way to tell us what colours you would like is to provide us with a PANTONE® reference or PMS colour code. PANTONE® is a global standard colour system that helps us all speak the same language when it comes to selecting colour. Once we have received your PANTONE® reference we’ll do our best to create the colour as close as possible to your PANTONE® reference.